What Our Terms Actually Cover
Our legal framework covers three core areas: who can open an account, how accounts are managed, and how we handle disagreements. Eligibility is determined by your location and whether local law permits access — we do not offer services where they are prohibited. When you open
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an account, you confirm that you are accessing the platform in a jurisdiction where doing so is lawful. Account conduct rules apply equally to all wallet types. Whether your deposits move through JazzCash, Easypaisa, or Raast, the same terms govern your account balance, withdrawal requests, and
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identity verification. Payments are only processed to the same wallet you used to deposit — this is a fraud-prevention measure, not an inconvenience. If a dispute arises, you should contact our support team first. We aim to resolve account-level issues through direct correspondence before any formal
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process is needed. Unresolved complaints can be escalated in writing; our team will acknowledge your message and outline next steps. We do not adjudicate disputes informally through social media — all formal requests must come through the account contact channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.